Certified Land Rover Repairs in Surrey

Frequently Asked Questions

Have questions? We've got the answers!Welcome to the FAQ section for Cerna Collision, your trusted collision repair experts in Surrey.

Here, we address common questions related to our collision repair services and what sets us apart as industry leaders.

Feel free to Contact Us if you have any other inquiries

Collision repair refers to the process of restoring a vehicle that has been damaged due to a collision, accident, or impact. This encompasses repairing both the visible exterior damage and any structural or mechanical issues that may have occurred as a result of the collision.

Auto body repair involves repairing the external components of a vehicle that have been damaged due to collisions, accidents, weather, or other incidents. This can include repairing dents, scratches, broken glass, and damaged panels to restore the vehicle's appearance and structural integrity.

Yes, body repairs are definitely worth it. Investing in timely and high-quality body repairs not only restores your vehicle's aesthetics but also maintains its resale value and safety. Ignoring minor damages can lead to more significant problems over time and may even compromise the vehicle's structural integrity.

The cost of collision repair can vary widely based on factors such as the extent of the damage, the make and model of the vehicle, and the type of repairs needed.

While collision repair costs can seem significant, it's important to prioritize safety and the long-term condition of your vehicle. At Cerna Collision, we provide transparent estimates and work with ICBC to make the car claim process as manageable as possible.

Our company offers you a comprehensive range of collision repair services. Our vehicle repair services include:

  • Certified Repairs: Range Rover, Jaguar, FCA Dodge, Jeep, and Ram vehicles
  • ICBC Valet Services
  • Hassle-free ICBC collision and accident claims
  • Auto body repair
  • Auto painting and expert colour matching
  • Other related services: Windshield & Glass, vehicle detailing & polish, air conditioning recharge

Cerna Collision stands out due to our decades of repair experience in the community. Our company offers a customer-centric mindset, quality workmanship, and a hassle-free experience. We prioritize excellent customer service and work diligently to restore your vehicle to its pre-accident condition.

Getting an estimate is easy! You can either visit our shop for an in-person assessment or use our online form to upload pictures of the damage. Our team will provide you with a detailed and accurate repair estimate promptly for your vehicle.

Absolutely! We have extensive experience working with ICBC. Our team ensures to assist you with the ICBC claim process, providing the necessary documentation and information to streamline it for you so you can focus on your life.

Oftentimes, it just takes a matter of days. The duration of the collision repair process depends on the extent of the damage. Our team will assess your vehicle and provide you with a clear timeline for the repairs. We strive to complete repairs efficiently without compromising on quality.

Absolutely. We use advanced colour-matching technology and high-quality auto paints to ensure a seamless and accurate colour match, leaving no traces of the collision repair work.

Certainly! We understand the inconvenience of being without a vehicle. Our excellent customer service team can assist you in requesting a rental car, truck or SUV. We aim to make the repair process as hassle-free as possible.

Scheduling an appointment is easy. You can contact us by giving us a call, using our online appointment form, or visiting our facility in person. Our friendly staff will guide you through the process and find a suitable time for your repairs.

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Our Services

ICBC Claims

Depending on your insurance plan, we will give you as precise an estimate as we possibly can on-site for free. This service comes in extremely handy for those who need immediate assistance and we will help you every step of the way.

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auto collision repair
Our Services

Other Services

Cerna Collision provides other services that involves making your car ready for the road again. Learn more on what Cerna Collision's certified experts can help you with.

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Collision repair experts

"Used their valet service when we had a bad scratch on the side of our vehicle.  So easy to communicate  with, very accommodating and the work was perfect! Thanks Rosie and Juan you give great service and do a top notch job!"

- Scott Porter

"My son took his vehicle there and the repairs were quintessential. I was blown away. It even looked more new than the original new. Will recommend to everyone who is ever in a jam. Customer service is impeccable"

- Ruby Kusi

"I was skeptical at first but after taking my car to this body shop twice so far - I have been very impressed with the great customer service given by Juan and also the exceptional craftsmanship of the repair. I would highly recommend."

- Anis Khalili

"I dealt with Juan directly, and he was extremely courteous and professional, and always got back to me within an hour or two if I had a question. ICBC refused to pay for some damage, and Juan offered to do it for much less than he normally charges. I’ll definitely be back next time I need any repairs."

- Max Power
Certified land rover repairs

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