Why Cerna Collision is the Best Car Repair Shop in Surrey?

Do you find yourself in need of car repair, searching for the best in your area?

Look no further than Cerna Collision! We pride ourselves on being the go-to destination for top-notch auto body repair services.

We have expertise in car scratch repair, windshield repair, auto glass, windshield replacement and much more at our auto centre. Paired with quality service, it's no wonder customers choose us time and time again.

Let's explore firsthand experiences and glowing reviews from our valued customers, shedding light on why Cerna Collision is the preferred choice for all your car repair and maintenance needs.

Reason 1: Expertise & Professionalism

Juan and Rosie, the heart and soul of Cerna Collision, embody professionalism and expertise in every interaction.

Their extensive knowledge and dedication shine through, providing customers with confidence and peace of mind throughout the repair process. Whether it's navigating an ICBC claim or ensuring top-notch quality in repairs, Juan and Rosie go above and beyond to deliver exceptional service.

"Juan made the process really clear from ICBC claim, ordering parts, to completing the job on time. Quality of work is superb, as is the service and communication."

Reason 2: Seamless Process & Stress-Free Experience

car maintenance, auto body repair

Dealing with car repairs can be stressful. That's why we strive to make the entire process as seamless and hassle-free as possible for our valued customers.

Efficient ICBC Claim Handling

We take the headache out of ICBC claims by handling them with efficient service.

Our team is well-versed in navigating the complexities of insurance policy paperwork, ensuring a smooth process from start to finish. Whether it's coordinating with adjusters or providing necessary documentation, we've got you covered every step of the way.

But don't just take our word for it – here are a couple of testimonials from customers who experienced our seamless process firsthand:

"I had an amazing experience with Cerna during an ICBC claim. They made the process seamless, stress free, and handled everything with such professionalism! I was recommended to them by a coworker who has went to them for a claim twice in the past and had good experiences.
"Absolutely phenomenal experience with Cerna Collision! From the moment I walked in, I was greeted with a genuine commitment to excellence. Not only did they repair the damage to my car flawlessly, but they also went above and beyond to ensure every detail was attended to."

Reason 3: Quality Workmanship & Attention to Detail

We take immense pride in our commitment to delivering top-tier workmanship and meticulous attention to detail. Here's why our customers trust us with their vehicle repairs and auto detailing:

Exceeding Expectations

Time and time again, we've exceeded expectations by restoring vehicles to pristine condition. Whether it's repairing a bumper or addressing major body damage, our skilled technicians go above and beyond to ensure flawless results.

Importance of OEM Parts and Colour Matching:

Using only OEM parts and achieving perfect colour matches are non-negotiables for us. We understand the importance of maintaining your vehicle's integrity and aesthetic appeal. We want it to feel as good as new after vehicle repairs.

"They did an amazing job repairing my bumper. The paint is a perfect match. It looks like new! They went to bat for me with the insurance company to get OEM parts which makes a huge difference."

Reason 4: Exceptional Customer Service

Here's how we go the extra mile to ensure your experience with us is nothing short of extraordinary.

Going Above & Beyond

Whether it's arranging for courtesy cars, offering valet services, or accommodating special requests, we're dedicated to exceeding your expectations.

Our team understands the inconvenience of being without your vehicle. Juan, Rosie, and our entire team treat every customer with warmth, respect, and understanding. You'll experience a welcoming atmosphere and genuine care that sets us apart.

"Cerna Collision has impressed me. My work van was rear-ended really hard, and they took the time and care to work with me so I wouldn't lose much revenue during the repair process."

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Reason 5: Timeliness & Efficiency

Getting you back on the road as quickly as possible shouldn't compromise on repair quality.

We take pride in our ability to complete repairs ahead of schedule whenever possible. Our skilled technicians work diligently to ensure swift turnaround times without sacrificing the quality of our work.

Prompt Communication:

Communication is key. We make it a priority to keep you informed every step of the way. Whether it's providing updates on the progress of your repair or promptly addressing any concerns you may have, we're committed to keeping you in the loop.

"I had recently been involved in an accident, and someone recommended me Cerna Collision for all bodywork. When I looked at the front of my vehicle, I could not see how anyone could make my vehicle look like nothing had happened. Not only did they complete the repairs way ahead of schedule, but they left my vehicle looking like it had never been in an accident, I couldn't believe it."

We're a Crowd Favourite When it Comes to Auto Body Repair

The glowing customer reviews speak volumes about why Cerna Collision is the preferred choice for auto body repair and paint needs.

From professionalism and expertise to seamless processes and exceptional customer service, we pride ourselves on delivering top-quality repairs that exceed expectations.

Contact Us For a Free Quote & Estimate

Don't settle for anything less than the best. Experience Cerna's exceptional service firsthand for all your car repair needs! Contact us today for a free quote.

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